Contact
We’d love to hear from you
Vera is made by a small team at Laratian. Your email doesn’t go into a queue somewhere — it reaches the people who build the app.
Email us
The fastest way to reach a human. Support, legal and privacy all land in the same inbox.
vera@laratian.comResponse time
Usually within one business day, always within three.
Delete your data
You don't need us for this — Settings › Danger zone removes your account, your photos and every analysis in one action. Write in if anything about it is unclear.
Read the privacy policyA skin problem, not an app problem
We can't advise on a rash, a reaction or anything that hurts. That is a question for a dermatologist or a doctor, and it's worth asking sooner rather than later.
Already answered?
Photos, accuracy, accounts, re-scan frequency and what Pro includes are all covered in the FAQ.
Read the FAQ